Shipping policy

Shipping Overview

Thank you for choosing VitalBlends™. We proudly offer FREE nationwide delivery on all orders within South Africa. Every order is carefully prepared, securely packaged and shipped using our trusted courier partner, Aramex South Africa.

Order Processing

Once your order has been placed, we'll begin preparing it for dispatch.

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.
• Processing times may be slightly longer during promotional periods or peak shopping seasons.

You'll receive an email confirmation once your order has been dispatched.

Estimated Delivery

Delivery estimates begin once your order has been dispatched, not from the date your order is placed.

Delivery times may vary depending on:

• Your delivery location.
• Weather conditions.
• Public holidays.
• Courier operational delays.
• High-volume shopping periods.

Shipping Costs

We proudly offer FREE Standard Delivery on every order delivered within South Africa.

There are no hidden shipping charges added during checkout.

Courier Partner

All orders are delivered by Aramex South Africa, one of the country's leading courier companies, allowing us to deliver reliably throughout South Africa.

Tracking Your Order

Once your order has been dispatched, you'll receive a shipping confirmation email.

Where available, tracking information will be provided so you can monitor your parcel throughout the delivery process.

Delivery Address

Please ensure your delivery information is accurate before completing your purchase.

We recommend checking your:

• Street address
• Suburb
• City
• Postal code
• Contact details

VitalBlends cannot be held responsible for delays resulting from incorrect or incomplete delivery information supplied during checkout.

Failed Deliveries

If delivery cannot be completed because the customer is unavailable, the delivery address is incorrect, or delivery cannot be completed for reasons beyond our control, additional courier charges may apply before the parcel can be re-delivered.

Damaged Parcels

If your parcel arrives visibly damaged, we recommend inspecting the contents immediately.

If your product has been damaged during transit, please contact us as soon as possible and include photographs of both the parcel and the product so we can investigate and assist you promptly.

Shipping Delays

While we make every effort to deliver orders within the estimated delivery timeframe, delays may occasionally occur due to circumstances beyond our control.

If your order is taking longer than expected, please contact our support team and we'll gladly assist in tracking your shipment.

Need Assistance?

If you have any questions regarding your order or delivery, we're always happy to help.

Email:
vitalblendsza@gmail.com