Privacy policy

Last Updated: July 2026

Your Privacy Matters

At VitalBlends™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you. By using our website, you agree to the practices described in this policy.

Your Information at a Glance
What We Collect Name, email address, delivery details, billing information, order history and website usage information.
Why We Collect It To process orders, deliver products, provide customer support, improve our website and comply with legal obligations.
Who We Share It With Trusted service providers only where necessary to process payments, deliver orders and operate our website.
Do We Sell Your Information? No. We never sell or rent your personal information.
Your Rights You may request access to or correction of your personal information, subject to applicable South African law.

Information We Collect

Depending on how you interact with our website, we may collect the following information:

  • Full name
  • Email address
  • Delivery and billing address
  • Telephone number (if provided)
  • Order history
  • Website usage information such as IP address, browser type, device information and pages visited

Payment information is securely processed by trusted third-party payment providers. VitalBlends does not store your debit or credit card details.

How We Use Your Information

Your information may be used to:

  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Respond to customer enquiries
  • Improve our products and website
  • Prevent fraud and protect our business
  • Comply with applicable legal obligations

Sharing Your Information

We only share your personal information where reasonably necessary to operate our business.

This may include trusted providers that assist us with:

  • Website operations
  • Secure payment processing
  • Order fulfilment and delivery
  • Customer support services

We never sell, trade or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, analyse website performance and enhance your shopping experience.

Most internet browsers allow you to manage or disable cookies through your browser settings.

Marketing Communications

If you choose to receive promotional emails from us, we may send updates regarding new products, special offers and promotions.

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Protecting Your Information

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

Although we implement appropriate security measures, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Your Rights

Subject to applicable South African law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion where legally appropriate.
  • Object to certain processing activities.
  • Withdraw consent where consent is relied upon.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements or website functionality. Any updates will be published on this page together with the revised "Last Updated" date.

Questions About Your Privacy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

Email:
vitalblendsza@gmail.com